The delivery modalities that MCM you suggest :

- With MCM, from our internet site, you have the choice between different formulas to receive or to take away your order. You will easily find the solution that best meets your expectations and your options.

- The processing time of orders is 24/48 hours for the orders placed between Monday and Friday 1pm. Usually we try that an order that was placed for 1pm is sent the same day. The orders that are placed the Friday afternoon and Saturday morning will be shipped the following Monday and the orders that are placed on Saturday afternoon and Sunday will be shipped the following Tuesday. The shop is closed on Monday.

- At the shipping, you will receive a confirmation email from us and later an email from our transporter with the tracking number so you can track the package online.

-To the planned delivery date, the processing time must be added to the route time of the designated carrier*.

Here is a quick image of the different formulas. Then you can find a table with the rates that are applicable and the delivery deadline according to the destination of the shipment.

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	Send by DPD transporter, formula "Pick-Up / PARCELSHOP" (delivery in a relay Point)
To which countries ?	This service is possible to Austria, Belgium, Bulgaria, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Ireland, Italy,Lithuania, Luxembourg, Latvia, Netherland, Poland, Portugal, Sweden, Slovenia, Slovakia.
For which goods ?	This service is available for all products, with the exception of bulky products & fuels. The maximal length of the package is 1 m and the maximal weight is 20 kg.
Do you have a tracking number ?	Yes
Is the shipment insured against loss or theft ?	Yes
Mode of delivery :	The parcel is delivered to a relay point of your choice, where you can go remove it when it arrived, the day and time that suits you best. It is the practical solution when you are not at home during the day! With more than 16 000 relay points in Europe, there must be one near your home or your place of work.
Free Transport :	Yes, see tarif table. Not applicable for dealers (B2B) and the islands. Only valid on certain destinations & under conditions.
Find a parcelshop :	https://www.dpdwebparcel.be/en/ParcelShop#/parcelShopFinder/

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	Send by DPD transporter, formula "PREDICT / HOME"
To which countries ?	This service is possible to Austria, Belgium, Bulgaria, Denmark, Spain, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia, Sweden and Switzerland.
For which goods ?	This service is available for all products, even for bulky products, excepted for fuels.
Do you have a tracking number ?	Yes
Is the shipment insured against loss or theft ?	Yes
Mode delivery :	The parcel is delivered by transporter. The transporter will warn you in advance via e-mail of the date of delivery, so that you are not blocked to wait. In addition, you have the possibility to change the day and even the place of delivery if necessary, in direct connection with the carrier. Attention by absence the carrier reserves the right to transfer your package to the nearest relay point.

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	Send by DPD transporter, formula "SATURDAY" (Delivery on Saturday)
To which countries ?	This service is possible to Belgium, Luxembourg and the Netherlands.
For which goods ?	This service is available for all products, even for bulky products, excepted for fuels.
Do you have a tracking number ?	Yes
Is the shipment insured against loss or theft ?	Yes
Mode delivery :	The parcel is delivered on Saturday by transporter. The transporter will warn you in advance via e-mail of the date of delivery, so that you are not blocked to wait. In addition, you have the possibility to change the day and even the place of delivery if necessary, in direct connection with the carrier. You can even track the driver's position on a map, and so you loose less time waiting for him. Attention by absence the carrier reserves the right to transfer your package to the nearest relay point. And you get a follow-up during the delivery of your order.
REMARKS !	The order MUST be placed before 10 AM the previous Friday. If the order is passed during the week it will delivered by the carrier on the Saturday of the current week.

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Send by GLS transporter

To which countries ?

This service is possible to Germany, Austria, Belgium, Bulgaria, Spain, Estonia, Finland, France, Hungary, Italy, Luxembourg, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia and Sweden.

For which goods ?

This service is available for all products, even for bulky products, excepted for fuels.

Do you have a tracking number ?

Yes

Is the shipment insured against loss or theft ?

Yes

Mode delivery :

The parcel is delivered by transporter. The transporter will warn you in advance via e-mail of the date of delivery, so that you are not blocked to wait. In addition, you have the possibility to change the day and even the place of delivery if necessary, in direct connection with the carrier.

Attention : by absence the carrier reserves the right to transfer your package to the nearest relay point. And you get a follow-up during the process of your order.

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	Grouped shipment
To which countries?	This service is available to all countries.
For which products? + condition	This service is possible for all products (even bulky ones), except for fuels. But only if you have an order that is waiting to be shipped. The shipping option will only be active if the cases is possible. If you do not have an order that meets this condition, the transport option will not be displayed.
Do you recieve a tracking number?	Yes
Is the shipment insured against loss and theft?	Yes
Delivery method :	The package is delivered to you under the conditions of the carrier chosen at the time of the initial order.
Cost :	The service is FREE. Note, if the option was not selected at the time of the order, it is not possible for us to reimburse a shipment that has been paid on the site. And this even if our services could have grouped orders.

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	Pick-up in the shop
For which goods ?	Affects all of the products ordered.
Preparation time :	Your products will be ready within 24/48 hours following the validation of your order.
Pick-up of the goods :	In our store in Huizingen (at 6 km to the South of Brussels), at opening hours (except on Sunday, Monday and public holidays).
Cost :	Free

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Cost and delay of shipping :

*Delay of delivery from the transporter are averages and only given indicatively.

** Documents are usually charged to the customer upon receipt of the package. So our transporter DPD will not charge you.

*** Not applicable for dealers (B2B) and the islands.

With the exception of Switzerland, delivery rates are inclusive of all taxes.

MCM undertakes

Processing within 24 working hours

To send your order within 24h (on working days) (according to the limit of the available stock) & and delivered quickly.

MCM Crew

A team of specialists is at your disposal in your language (Fr, Du & En) at + 32 2 376 24 05 (No. non-premium rate) from tuesday till thursday from 12.30 till 18.00 & friday to saturday from 10.00 till 18.30 or by email.